HOW ONE BITE TECHNOLOGY WAS BORN

We are here to fulfill a need. Unfortunately electronics fail with time and wear, no matter the original build quality. Often times liquid can spell the permanent end to a device.

Most people end up listening to bad advice and throwing away or recycling those failed devices.

We hope to change this.

We can repair or utilize broken Apple devices to extend their usefulness, and breathe new life into them with upgraded parts.

Apple considers older devices “obsolete” and will recommend customers purchase a new computer, even though these devices can remain relevant and useful for another 5-8 years. We have had countless customers bring us devices that were claimed “unfixable” that needed a simple sub-$100 repair.

We believe in your #righttorepair

FREE DELIVERYOn all order over $500

We ship via Canada Post tracked, insured, and signature required.

Satisfaction Guaranteed

We test our devices rigorously, and we know you’ll be happy with your purchase. If you are not 100% satisfied, we will make it right!

FEEL CONFIDENT

Our site is safe and secure, and your information stays with us. We will not sell or distribute any customer data, ever.

High Quality Products & Repairs

All of our used items include 60 Days of Warranty and 60 Days of Software Support.

FAQS

What are your store hours? Where is your store?

We don’t operate a retail storefront, but local dropoff & pickup is possible in St. Albert.

Repair work can be dropped off, and repairs and purchases can be picked up at the UPS Store in St. Albert. Please ensure you create a Ticket here before dropping off, and make SURE you attach a printed copy of your ticket to your unit. Please contact us in advance if you have any questions about this process.

One Bite Technology, Box 176
The UPS Store
3 – 11 Bellerose Drive
St. Albert, AB T8N 5C9

Regular Hours of Operation for the UPS Store:
Monday to Friday: 9:00AM – 6:30PM
Saturday: 10:00AM – 3:00PM
Sunday: CLOSED

WHAT’S WITH THE FUNKY COLOURS AND LANDSCAPES IN THE BANNER OF EACH PAGE?

Gee! I was hoping you’d ask! Each of the banner backgrounds on the main webpages are a default desktop background for MacOS. Pretty cool right?

Here is a great link to view them all in glorious 5K resolution:

512 Pixels Default MacOS Wallpaper Project

The item I want is out of stock – when will it be in?

Our is updated in real time. Please check back frequently for updates on items listed as out of stock and to view new products arriving.

Can I change my order once it’s been placed?

It is possible to change an order that has not yet shipped (note that orders generally ship within 24 hours). If you would like to change your order, please email us as soon as possible. We will do our best to accommodate you.

How can I pay for my repairs or purchase?

In person, we accept payment through Cash, Debit, Mastercard, Visa, Interac Email Money Transfer, and Paypal.

For online orders, or arranged pickup of a completed repair at the UPS Store, payment by EMT or Paypal will be required.

How do you charge for shipping?

All items are shipped from St. Albert, Alberta, and shipping is charged by a flat rate across Canada.

Does your shop ship internationally?

We only ship within Canada.

Does your shop accept returns?

We do not accept returns, so be sure to contact us if you require assistance choosing the right item.

When you receive your package, be sure to check the items to make sure they are working. We will repair, replace, or refund defective items at our discretion if there is an issue. Please contact us immediately if there is an issue with your shipment and/or product.

Please note: If the returned item is found to be in perfect working condition, a $70 labour fee will be applied.

Please allow up to 1-2 weeks to receive your replacement or refund after we have received a returned product. Refunds will be applied to your payment account.
We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We know you will be happy with our services.

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